- Organizations -

Building a Culture of Empathic Connection

John guides a healing process for team and organization culture and systems where there are divisions and ruptures. Transforming conflict is a powerful opportunity to create deeper collaboration and for new, creative possibilities and innovation to emerge. The healing process includes: Assessment, Coaching, Mutual Understanding, Reconciliation, and Agreements, with the option of follow up support. Building a culture of empathic connection is also an opportunity to heal collective societal divides and polarization impacting the organization.

John is particularly drawn to working with people and organizations that in some way support social and ecological health and wellbeing.

The Approach is based in a form of empathic communication called Nonviolent Communication (NVC), an international body of work proven over decades around the world to be powerfully effective and transformational. John's Mediate Your Life approach integrates a mediation framework and levels of mindful awareness and consciousness.

The Process starts with culture assessment and individual conflict coaching sessions with key members. The next phase is mediated conversations between members of the organization where there are frictions, breakdowns of communication or trust, or disconnects. This is followed by subgroup training and conversations facilitated in the structure and process of empathic dialogue. There is ongoing individual and small group training in the Mediate Your Life approach for key leaders, as well as other integration support where needed (regular follow up/check in sessions, progress tracking, continuous improvement initiatives). 

Outcomes:

• Transform conflict situations
• Enhance cooperation and collaboration
• Build relational resilience to respond to adversity
• Foster synergy and partnership
• Create new possibilities — emergent solutions and outcomes
• Restore ruptured, fractured relationships

In a Culture of Empathic Connection, You:

• Lead through empathic communication and conversation, producing results through conflict transformation.
• Create the understanding, connection, psychological safety, and trust that supports cooperation and synergy.
• Have difficult and healing conversations that catalyze positive change and move the individual, the team, the organization forward into new emergent possibilities.